Terms of service.
Terms of Service
Delmedia Terms of Service
Effective Date: 02/02/2022
1. Introduction Welcome to Delmedia (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our services. By accessing or using our services, you agree to be bound by these Terms.
2. Services We provide social media management and related services (“Services”) to help businesses grow their online presence organically. Specific services are detailed in our service agreements.
3. Client Responsibilities
Accurate Information: You agree to provide accurate and complete information to us.
Compliance: You must comply with all applicable laws and regulations.
Content: You are responsible for the content you provide and ensure it does not infringe on any third-party rights.
4. Payment Terms
Fees: Service fees are outlined in our service agreements.
Payment: Payments must be made as specified in the service agreement. Late payments may incur additional charges.
5. Refund Policy We strive to provide high-quality services that meet your needs. Our refund policy is as follows:
Eligibility for Refunds: To be eligible for a refund, you must notify us within [number] days of the start of the service. Refunds are not available for services that have been fully completed or for any used portion of ongoing services.
Process: To request a refund, contact us at Amelia@delmedia.co with your request and the reasons for your dissatisfaction. We will review your request and provide instructions for the refund process.
Approval: Refunds are subject to our approval based on the details of your request and the terms of the service agreement. Approved refunds will be processed within [number] days.
Refund Method: Refunds will be issued using the original method of payment.
6. Intellectual Property
Ownership: All content and materials provided by us are our property or the property of our licensors.
License: We grant you a limited, non-exclusive, non-transferable license to use our content and materials solely for your use of our Services.
7. Confidentiality
Confidential Information: Both parties agree to keep confidential information private and not disclose it to third parties without consent.
Exceptions: Confidential information does not include information that is publicly available or received from a third party without breach of confidentiality.
8. Return Policy We strive to provide high-quality services that meet your needs. If you are not satisfied with our services, please review the following return policy:
Eligibility for Returns: To be eligible for a return or refund, you must notify us within [number] days of receiving the service.
Process: To initiate a return, contact us at Amelia@delmedia.co with your request and the reasons for your dissatisfaction. We will review your request and provide instructions for the return process.
Approval: Returns are subject to our approval based on the details of your request and the terms of the service agreement.
Refunds: Approved returns will be processed within [number] days, and refunds will be issued using the original method of payment.
9. Termination
Termination by Client: You may terminate the agreement by providing written notice as specified in the service agreement.
Termination by Us: We may terminate the agreement if you breach these Terms or the service agreement.
10. Limitation of Liability To the fullest extent permitted by law, Delmedia will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.
11. Governing Law These Terms are governed by the laws of [Your Jurisdiction]. Any disputes will be resolved in the courts of [Your Jurisdiction].
12. Changes to These Terms We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date.
13. Contact Us If you have any questions or concerns about these Terms, please contact us at: Amelia@delmedia.co